M365 Copilot Pioneer
Spearheaded enterprise-wide implementation of M365 Copilot, participating in Microsoft's first pilot program
Best BuyJonathon Hackbarth
Enterprise Solutions Architect
Enterprise Solutions Architect with 18+ years of experience in Microsoft 365 and AI innovation. Expert in M365 Copilot, GitHub Copilot, Copilot Studio, and Power Platform, driving AI-enhanced enterprise transformation and advisory services.
Key Impact & Achievements
GitHub Copilot Agentic Workflows
Compressed multi-developer, multi-month scope into <3 months with single developer using GitHub Copilot planning, documentation, and agentic workflows
Alpha OmegaCopilot Studio POC Director
Directed proof-of-concept for Copilot Studio, managing end-to-end security and accelerating time to business outcomes
Best BuyAI Agent Critical Analysis
Demonstrated expertise in critically analyzing AI agents to identify weak points and ensure accuracy while maximizing development velocity
Alpha Omega$15M Annual Savings
Developed enterprise applications on Power Platform achieving $15M in annual labor cost savings
Best BuyEnterprise Scale Impact
Led initiatives for 100k+ user base with 90% ticket reduction through Power Platform automation and governance frameworks
Best BuyResume
Download PDFJonathon Hackbarth
Enterprise Solutions Architect - Microsoft 365 & AI Innovation
Enterprise Solutions Architect with 18+ years of experience in Microsoft 365, Power Platform, and Azure. Specialized in M365 Copilot implementation, GitHub Copilot agentic workflows, and AI-enhanced automation. Expert in leveraging AI development tools to accelerate enterprise delivery, including critical analysis of AI agent capabilities to ensure accuracy and maximize productivity. Proven track record: $15M annual savings, 90% ticket reduction, 100k+ user frameworks.
Experience
Senior Microsoft Power Platform, SharePoint & Applications Developer III
Alpha OmegaAug 2025 – Present
Senior full-stack developer specializing in Microsoft Power Platform, SharePoint, and Office web app development, driving enterprise application development and cloud transformations.
- Delivered enterprise POC ahead of schedule, now advancing to full deployment; compressed multi-developer, multi-month scope into <3 months with single developer using GitHub Copilot agentic workflows
- Pioneered GitHub Copilot planning, documentation, and agentic workflows; demonstrated expertise in critically analyzing AI agents to identify weak points and ensure accuracy while maximizing velocity
- Accelerated feature delivery 80-90% with AI-enhanced development, enabling 2-3 features weekly vs. 1 per sprint and daily deployment cycles vs. weekly
- Architected Outlook/SharePoint Add-In for legal professionals reducing document processing time by 80% (5→1 minute per record); solution positioned for enterprise-scale deployment serving hundreds of records monthly
Engineer II - Microsoft M365 Admin, Power Platform Admin & Developer
Best BuyOct 2022 – Aug 2025
Leading enterprise cloud transformations and AI implementations across Microsoft 365 ecosystem, including M365 Copilot pilot programs, Graph API integrations, and Power Platform automation frameworks.
- Spearheaded enterprise-wide implementation of M365 Copilot, participating in Microsoft's first Copilot pilot program
- Created internal knowledge base by integrating Microsoft Learn with proprietary enterprise content, reducing support tickets and improving operational efficiency
- Directed proof-of-concept for Copilot Studio, managing end-to-end security and accelerating time to business outcomes
- Built custom Graph API connectors for Power Platform and developed governance automation scripts
- Directed migration of SharePoint to cloud infrastructure, reducing costs and improving system reliability
- Designed enterprise automation frameworks, increasing engineering capacity by 50%
Developer - Microsoft Power Platform and SharePoint
Best BuyNov 2019 – Oct 2022
Developed enterprise applications achieving $15M in annual labor cost savings through streamlined automation and quality control initiatives.
- Developed enterprise applications on Power Platform, achieving $15M in annual labor cost savings
- Implemented control processes to reduce support tickets by 90%
- Created scalable solutions across CRM, services, and supply chain systems
- Created 50+ Power Apps, Power Automations, Azure Automations and other solutions
Data Analyst & Automation Developer
Best BuyNov 2018 – Nov 2019
Spearheaded enterprise automation efforts and large-scale cloud migration initiatives with focus on advanced transformation strategies and analytics.
- Led SharePoint migrations for 100k+ user base, managing sites up to 300GB, requiring advanced migration configurations and execution
- Architected complex transformations from InfoPath to Power Automate, Power Apps, and custom connectors enabling modernized workflows
- Designed automation workflows leveraging Graph API endpoints for governance and operational efficiency
- Developed Power BI dashboards, improving analytics and reporting efficiency by 40%
Manager of Remote Support Quality Operations
Best BuyJul 2014 – Nov 2018
Established customer success programs and managed support operations aligned with industry-leading standards, delivering exceptional CSAT outcomes and driving process improvements.
- Established customer outreach program leveraging Geek Squad's 90+ NPS framework, delivering industry-leading CSAT scores for both onshore and offshore teams
- Developed Office VBA add-ins for Outlook and Excel integrations, automating customer interaction workflows and reducing customer interaction time by 90%
- Improved workforce productivity by 20% through enhanced training and leadership development
- Implemented scalable frameworks for issue resolution and operational efficiency
Various Roles - Remote Senior Service Tech, Senior Service Tech, Sales
Best BuyAug 2007 – Jul 2014
Delivered exceptional technical support and customer solutions with 95%+ first-call resolution rate.
- Delivered exceptional technical support with 95%+ first-call resolution rate
- Consistently surpassed performance metrics in speed, quality, and satisfaction
- Designed and implemented tailored technical solutions for clients
Skills
Cloud & Services
Azure, Microsoft 365, Teams, Power Platform, SharePoint, M365 Copilot, Copilot Studio, Graph API, Office Add-ins
Development & Automation
Power Apps, Power Automate, PowerShell, Azure Automation, Custom API Development, Office JavaScript API, Modern Web Apps
AI & Generative AI
Large Language Models, OpenAI, Azure OpenAI, GitHub Copilot, Agentic AI Workflows, Fine-tuning, AI-driven full-stack development, Prompt Engineering, AI-Enhanced Workflows
Data & Analytics
Power BI, SQL, DAX, ETL Pipelines, Governance Automation, Data Visualization
Programming Languages
Python, PowerShell, TypeScript, JavaScript, C#, PowerFx
Web Technologies
React, Next.js, Tailwind CSS, Radix UI, Accessibility (ARIA), Fluent UI, REST APIs, Document Management, Outlook Integration, SharePoint Integration
Methodologies & Tools
Agile, Jira, Azure DevOps, Change Management, Compliance & Governance
Consulting & Professional Services
Government Contracts, Financial Services, Legal Services, Regulatory Compliance, Enterprise Architecture
Soft Skills
Leadership, Collaboration, Communication, Stakeholder Engagement, Business-Technical Alignment, Strategic Consulting, Solution Architecture